Question 1

What does Campus Storage do?

Accepted Answer

We provide door-to-door college storage, moving, and shipping. We pick up your stuff from your dorm, store it in a climate-controlled facility for the summer, and deliver it back to your new room when school starts.

Question 2

Where do you operate?

Accepted Answer

We serve 100+ campuses across the United States. Use the school finder on the home page to check if your campus is covered.

Question 3

Who is Campus Storage for?

Accepted Answer

Mostly college students who need a place to store their belongings between semesters or while abroad — but we also work with parents, residence life teams, and university partners.

Question 4

How long can I store my stuff?

Accepted Answer

As long as you need. Most students store over the summer break (May–August), but we offer flexible storage windows — semester, year-long, or anything in between.

Question 5

Do I have to store all 4 months?

Accepted Answer

No. Most students store over the summer break (May–August), but the storage window is flexible — semester, year-long, or anything in between. You only pay for the months you actually store.

Question 6

What can I store?

Accepted Answer

Boxes, mini-fridges, microwaves, futons, mattresses, rugs, bikes, TVs, lamps, desks — all the typical dorm items. We can't store hazardous materials, perishables, or live plants.

Question 7

Where exactly is my stuff stored?

Accepted Answer

In one of our regional climate-controlled facilities — temperature- and humidity-controlled, monitored 24/7, fully secured. Each item is tagged and itemized in your account.

Question 8

When will you pick up my stuff?

Accepted Answer

You pick a date that works for you during finals week. We send a confirmation with a pickup window and arrive on time. If your date changes, you can reschedule online.

Question 9

Do I need to be there for pickup?

Accepted Answer

Yes — we need someone authorized to grant the crew access to your room and confirm the inventory. If you can't be there, you can authorize a roommate or RA.

Question 10

How does redelivery work?

Accepted Answer

We deliver right to your new dorm or apartment, in-room, at no extra charge during our designated delivery window which will occur around official move-in week.

Question 11

Can I ship my stuff home instead of storing it?

Accepted Answer

Yes — direct shipping is one of our core services. We pack and ship anywhere in the continental U.S., with tracking and insurance included.

Question 12

What carriers do you use?

Accepted Answer

We use major carriers (FedEx, UPS, USPS) depending on the size and destination. You'll see the tracking number in your account.

Question 13

How does pricing work?

Accepted Answer

Pricing is per item, per month, based on the size of each item. Prices start at $13.99 for Small items, $18.99 for Campus Storage Boxes, $19.99 for Medium items, $25.99 for Large items, $39.95 for XL items, and $79.99 for XXL items.

Pricing and minimum monthly storage rates may vary by school.  Please visit your school’s pricing page for exact item pricing and the minimum storage rate that applies to your school.

Question 14

Does my school have a minimum?

Accepted Answer

Yes — each school has its own monthly minimum storage cost. You can see your school's minimum during signup or by looking it up on our schools page.

Question 15

How much do packing kits cost?

Accepted Answer

Packing kits are an optional $39.99 with free shipping. Each kit includes 5 Campus Storage Moving Boxes (17" × 17" × 22"), packing tape, bubble wrap, and a Sharpie. Packing kits are non-refundable.

Question 16

What payment methods do you accept?

Accepted Answer

All major credit cards, debit cards, and ACH transfers.

Question 17

How does the minimum price point work?

Accepted Answer

While we charge per box and/or item according to our pricing page, there is also a minimum monthly charge.
The minimum only applies when the total cost of your stored items falls below that amount. If your item total exceeds the minimum, the minimum no longer applies and you are charged only for the individual boxes/items you store. In other words, it is one or the other, never both. The minimum simply ensures that smaller storage orders meet the minimum monthly charge. Each school has a specific minimum.  Please check the pricing page for your schools minimum.

In other words, it is one or the other, never both. The minimum simply ensures that smaller storage orders meet the minimum monthly charge.

Each school has a specific minimum.  Please check the pricing page for your schools minimum.

Question 18

Is my stuff insured?

Accepted Answer

You can add Declared Value Coverage at $4.00 per $100 of coverage — up to $400 per item, with a $1,200 maximum per client.

Question 19

What if something's damaged?

Accepted Answer

File a claim through your account within 14 days of delivery and our team will respond within 2 business days. Inventory photos and condition notes from pickup help resolve claims quickly.

Frequently asked questions.

General

College Storage

Pickup & Delivery

Direct Shipping

Pricing & Payment

Insurance & Safety

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